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Frequently Asked Questions
Find answers to common questions about Biotune products and services.
About Biotune
Biotune is not just a hardware company. We have designed everything in a holistic, end-to-end fashion — from the technology and programming, to the delivery, training, and ongoing support. Most companies provide one piece of the puzzle. Biotune provides the entire system. That intentionality is what produces the best results. You can have great hardware, but without the right programming, the right protocols, and the right training, you won't get the outcomes your clients deserve. Everything at Biotune is designed to work together — and that is what makes the difference.
Vibroacoustic therapy combines low-frequency sound and gentle whole-body vibration to create an immersive, multi-sensory experience that the body can feel and heal from. It supports nervous system regulation, brainwave entrainment, circulation and recovery, and reduction of pain and inflammation. This is not music playing in the background — it is intentional, science-backed frequency therapy delivered directly through the body.
Yes — scalability and simplicity are two of the core design principles behind Biotune. You can start with a single mat in one treatment room and scale to multiple units across an entire property — spa, sauna, salt room, fitness room, IV lounge, and beyond. Units can be used independently or synced together through the SynQ Hub for property-wide group activations where the same content is delivered across all spaces simultaneously. One facilitator can guide the entire experience.
Getting Started
One SoniQ Mat is all you need to begin. Every mat comes complete with SynQ wireless headphones and a SynQ Hub — everything required to run sessions out of the box. If you add more mats, you do not need an additional hub unless you want to run separate treatments in different spaces simultaneously. In that case, one SynQ Hub per area gives you full independent control of each space.
Yes. The SoniQ Mat is designed to retrofit onto any massage table, lounge chair, recliner, or flat surface. No special equipment or modifications required. Simply place it and connect — it is that straightforward.
Every purchase includes two hours of complimentary training for you and your staff. This covers everything needed to operate the system and lead the core protocols with confidence. For properties that want a deeper, hands-on experience, we offer a six-hour on-site training program at $3,000. This is ideal for larger teams who want full implementation support, hands-on practice, and the confidence of having every team member ready to deliver exceptional sessions from day one.
Yes. Two hours of foundational training is included with every purchase at no additional cost. The optional six-hour on-site training is available as an add-on for $3,000 for properties that want comprehensive, hands-on implementation support.
Pricing & Leasing
The SoniQ Mat is $6,500. This includes the mat, SynQ wireless headphones, SynQ Hub, and everything you need to run sessions immediately. Leasing is also available.
Biotune is not just hardware — it is a complete professional ecosystem. Here is what your investment includes: professional-grade medical components, manufacturing in the United States, recycled and sustainably sourced materials, premium vegan leather fit and finish, validated therapeutic programming through the Biotune app, two hours of included training, ongoing technical support, and a 2-year warranty with field replacement service. When you compare feature for feature and outcome for outcome, Biotune delivers a category of its own. Cheaper products deliver one piece. Biotune delivers the whole experience.
Biotune offers flexible lease terms to fit different needs:
All leases require a $500 security deposit per mat and $150 per facilitator kit, plus the first month's payment to initiate. Shipping costs are estimated and billed on the deposit invoice.
Yes. At the end of your lease term you have two options: purchase the equipment at Fair Market Value (FMV), or upgrade to the latest Biotune technology with a renewed lease. FMV buyout prices vary by lease term — contact us for your specific quote.